01527 386 626

Are you giving your internal credit teams the best chance of success?

Wednesday, 27th September 2023 13:58

What happens when your internal credit control team chases an invoice but don’t get a response? Or perhaps a reminder letter is returned, with the dreaded ‘not at this address’ scribbled on the front of the envelope. 

It’s an all-too-common occurrence for those in credit control, when an account holder has moved on without settling a sum owed, having failed to inform you of their forwarding address. In instances like this, some firms may look to either outsource the debt to a debt recovery firm or solicitor, or in some cases, they just write the debt off.

Before you do that, have you considered how a trace agency might improve your internal collections process? Here at dataTrace uk, we have a range of services that can help businesses reconnect with gone away subjects and account holders, often reconnecting them before the need to write off or outsource. From quick turnaround, cost effective electronic traces to our most enhanced trace reports, we have high success rates and adhere to all compliance requirements such as GDPR and Treating Customer Fairly. We are members of the Credit Services Association, and our guidelines underpin all that we do.We are happy to put together bespoke workflows or build a specific report that will meet your requirements and help you to improve cashflow, reduce overheads and increase productivity.

Our services: 

Electronic trace

Basic trace

Enhanced trace

Employment trace

International trace

Talk to us today about your challenges and let us offer the solution that meets those needs.

Call us on 01527 or get in touch here, to discuss how we can help.

For more information on how we may be able to help you, please contact us today.

About Us

dataTrace uk was founded in 1991 and provides comprehensive tracing and information services. In early 2022, dataTrace uk joined The Broadriver Group, encompassing Controlaccount, identeco Business Support Toolkit, Sinclair Taylor, and identecoHR.


2nd Floor, St Hughs House,
Liverpool, L20 3QQ
Phone: 01527 386 626


© 2021 - 2024 Copyright dataTrace uk